1. How long has the company been in business?
VHI has been serving the rehabilitation, athletic and fitness communities since 1980. There are over 130,000 professionals using VHI products on a daily basis.

With VHI, you can feel secure that we will be around years from now to give you continued support and growth for this all-important purchase.

2. Will this system continue to meet our future needs?
We currently have 38 exercise kits. VHI is dedicated to keeping their collections current with the needs of the rehabilitation and fitness professions. As the fields change, VHI will be there to meet your ever-expanding patient education needs.

3. What is the company’s policy on technical support and maintenance fees?
VHI offers free technical support with no annual maintenance fees. VHI offers free support to all users of the network software, not just the IT department.

4. How easy is it to reach technical support? Can I reach a technical support person during normal business hours?
VHI has a technical staff on call from 8am – 4 pm PST Monday – Friday. Call us any time during those hours at 1-800-356-0709; you will have no problem speaking with a technical support representative.

5. How competent is the Technical Support Team?
Have your IT department call VHI and personally talk to our technical support staff. Satisfy your need to know that this important investment is backed by a knowledgeable, responsive and friendly support team.

6. Can the software accommodate different network scenarios and large installations?
VHI PC-Kits enterprise network edition integrates seamlessly with existing Microsoft SQL Server installations. It has been designed to install with client-server, peer-to-peer and terminal server environments.

Our software runs efficiently from one to hundreds of users. It is designed to scale with the needs of your operation. Add additional users and databases at any time.

7. How is this product guaranteed?
All VHI software products come with a 90-day money back guarantee. If at anytime during the first 90 days you feel this system does not meet your needs, just return it for a full refund.